Return Policy

We Maintain a Sunnah-Based Return and Refund Policy

1. Fairness and Justice

At Ittadi Foodz, we are committed to fairness and justice in all our transactions. If you are dissatisfied with your purchase, we will evaluate each case individually to ensure a fair resolution.

2. Transparency and Communication

Transparency is important to us. Our return and refund policy is clearly outlined to avoid any misunderstandings. Please review our policy before making a purchase.

3. Quality Assurance

We take pride in the quality of our products. If a product does not meet your expectations in terms of quality or condition, please contact us within 7 days of receiving your order for a resolution.

4. Mutual Respect and Kindness

In accordance with the teachings of Prophet Muhammad (peace be upon him), we approach customer service with kindness, respect, and empathy. Your satisfaction matters to us, and we will address your concerns with care.

5. Return and Refund Process

• Returns: To initiate a return, please contact us within 7 days of receiving your order. The product must be unused and in its original packaging.
• Refunds: Once we receive the returned item, we will inspect it and notify you of the status of your refund. If approved, the refund will be processed and credited to your original method of payment.

6. Contact Information

• Address: Ittadi Foodz, Shankarpur, Sadar, Jashore - 7400, Bangladesh
• Phone: +8801400274700
• Email: support@ittadi.company.site

7. Exceptions

Some items may not be eligible for return or refund due to hygiene reasons or specific conditions. Please refer to our policy or contact us for details.